Support

 

The Loon River Community App is designed to help community members stay informed and engaged through official posts, updates, and inquiries.

​

If you need help, have a question, or want to report an issue, please use the options below.

​

Getting Help

 

Email: info@dimec.ca

​​​

When contacting support, please include:

• Your name

• The device you are using (iPhone / iPad)

• A brief description of the issue

• Screenshots, if applicable

​

Content & Inquiries

 

Community members can submit questions or inquiries directly within the app by responding to posts. These inquiries are reviewed by administrators and responded to as appropriate.

​

Please note:

• Users cannot message each other directly

• All inquiries are routed to administrators only

​

Privacy & Data

 

The Loon River Community App collects limited information (such as name and email address) solely to support core app functionality, including authentication, content delivery, and inquiry handling.

We do not use personal data for advertising or tracking purposes.

​

Privacy Policy: https://app.termly.io/policy-viewer/policy.html?policyUUID=e73092b6-940f-4694-b1d4-bfc813c9ecc6

​

Community Administration

For questions related to community content, announcements, or moderation, please contact the Loon River administration through official community channels.